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zavrelinotaq

Financial Education Solutions

Privacy Policy

Effective Date: 15 January 2025

At zavrelinotaq, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our finance control services. We're committed to transparency and giving you control over your data.

Information We Collect

Running a finance platform means we need certain information to provide you with meaningful services. Here's what we collect and why it matters.

Information You Give Us Directly

When you create an account or use our services, you share information with us. This includes your name, email address, phone number, and postal address. If you're setting up finance tracking, we'll also collect details about your financial accounts – but only what's necessary to connect and sync your data.

You might also provide payment information when subscribing to premium features. We work with trusted payment processors who handle this data securely, and we never store complete credit card numbers on our servers.

Information We Collect Automatically

Like most online services, we automatically gather some technical data when you visit our site. This includes your IP address, browser type, device information, and how you interact with our platform. We use this to improve performance, spot potential security issues, and understand which features people find most useful.

We also use cookies and similar tracking technologies. These help us remember your preferences, keep you logged in, and analyze traffic patterns. You can control cookie settings through your browser, though some features might not work as smoothly if you disable them.

How We Use Your Information

We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our finance control services.

Purpose Details
Service Delivery To provide finance tracking, sync your accounts, generate reports, and deliver the core functionality you signed up for
Communication To send service updates, respond to your questions, and share important account information
Security To protect your account from unauthorized access, detect fraud, and maintain platform integrity
Improvement To analyze usage patterns, fix bugs, develop new features, and enhance overall user experience
Legal Compliance To meet regulatory requirements under Australian law and respond to valid legal requests

We occasionally send marketing emails about new features or tips for better finance management. You can opt out of these anytime through your account settings or the unsubscribe link in any email.

How We Share Your Information

We don't sell your personal information to third parties. Period. But we do share data in limited circumstances to provide our services and comply with legal obligations.

Service Providers

We work with carefully vetted companies that help us operate our platform. This includes cloud hosting providers, payment processors, email services, and analytics tools. These partners can only use your data to perform services on our behalf – they can't use it for their own purposes.

Financial Institutions

When you connect your bank accounts or credit cards, we share necessary authentication information with those institutions to enable data syncing. This happens through secure, encrypted connections that meet banking industry standards.

Legal Requirements

Sometimes we're legally obligated to share information. This happens when we receive valid court orders, respond to legal processes, or need to protect someone's safety. We'll notify you about these requests unless prohibited by law.

Business Transfers: If zavrelinotaq is acquired or merges with another company, your information would transfer to the new entity. We'd notify you before this happens and explain any changes to how your data is handled.

Your Privacy Rights Under Australian Law

The Australian Privacy Act 1988 gives you specific rights regarding your personal information. Here's what you can do and how to exercise these rights.

Access Your Data

You can request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.

Correct Inaccuracies

If any information we have is wrong or outdated, you can ask us to fix it. Most details can be updated directly in your account settings.

Delete Your Data

You can request deletion of your personal information, subject to legal requirements that might require us to retain certain records.

Object to Processing

You can object to how we process your data in certain situations, particularly for marketing purposes or automated decision-making.

Data Portability

You can request your data in a machine-readable format to transfer to another service provider if you choose to leave zavrelinotaq.

Lodge a Complaint

If you're unhappy with how we handle your data, you can complain to us directly or to the Office of the Australian Information Commissioner.

To exercise any of these rights, contact our privacy team using the details at the end of this policy. We'll respond within 30 days and guide you through the process.

Data Security Measures

Protecting your financial information is our top priority. We've implemented multiple layers of security to keep your data safe from unauthorized access, theft, or misuse.

Technical Safeguards

All data transmission happens over encrypted connections using industry-standard TLS protocols. Your information is encrypted both in transit and at rest on our servers. We use AES-256 encryption for stored data – the same standard used by banks and government agencies.

Our systems undergo regular security audits and penetration testing by independent third-party experts. We maintain strict access controls, ensuring only authorized personnel can access user data, and only when necessary for specific business purposes.

Operational Security

Our team receives regular security training and follows strict protocols for handling sensitive information. We monitor our systems continuously for suspicious activity and have incident response procedures ready if something goes wrong.

We also implement multi-factor authentication for staff access to critical systems and maintain detailed logs of who accessed what information and when.

Your Role in Security: While we work hard to protect your data, security is a shared responsibility. Use a strong, unique password for your zavrelinotaq account, enable two-factor authentication, and never share your login credentials with anyone.

Data Retention and Deletion

We don't keep your information longer than necessary. Our retention periods depend on the type of data and why we collected it.

Active Account Data

While your account is active, we retain the information needed to provide services. This includes your profile details, financial account connections, transaction history, and usage data.

After Account Closure

When you close your account, we delete or anonymize most personal information within 90 days. However, we may retain certain records longer to comply with legal requirements, resolve disputes, or prevent fraud. This includes transaction records (kept for seven years as required by Australian tax law) and information needed for legal proceedings.

Backup Retention

Data in our backup systems might persist for up to 180 days after deletion from active systems. These backups are encrypted and stored securely, with access restricted to emergency recovery situations only.

International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate globally, which means your information might be processed in other countries.

When we transfer data internationally, we ensure appropriate safeguards are in place. This includes using providers who comply with recognized data protection frameworks and implementing contractual protections that meet Australian Privacy Principle requirements.

Countries where data might be processed include the United States and European Union member states. These jurisdictions have data protection laws that, while different from Australia's, provide adequate protection for your information.

Children's Privacy

zavrelinotaq is not intended for anyone under 18 years old. We don't knowingly collect personal information from children. If we discover we've inadvertently gathered data from someone under 18, we'll delete it promptly.

If you're a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can remove it from our systems.

Changes to This Privacy Policy

We update this policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you by email and display a prominent notice on our website.

The "Effective Date" at the top of this policy shows when it was last updated. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our services after policy changes means you accept the updated terms. If you disagree with changes, you can close your account before they take effect.

Cookies and Tracking Technologies

We use various technologies to recognize you and track how you use our platform. Here's a breakdown of what we use and why.

Essential Cookies

These are necessary for basic functionality. They remember your login status, security preferences, and essential settings. Without these, you wouldn't be able to use core features of our service.

Analytics Cookies

We use these to understand how people use zavrelinotaq. They tell us which features are popular, where users encounter problems, and how we can improve the experience. The data is aggregated and anonymized.

Preference Cookies

These remember your choices – like display settings, notification preferences, or language selection – so you don't have to reconfigure things every time you visit.

You can manage cookie preferences through your browser settings. Most browsers let you block or delete cookies, though this might affect how our platform works for you.

Third-Party Links

Our platform might contain links to external websites or services. We're not responsible for the privacy practices of these third parties. When you click a link that takes you away from zavrelinotaq, the privacy policy of that destination site applies.

We encourage you to read the privacy policies of any third-party sites you visit, especially before providing them with personal information.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your information, we'd like to hear from you. Our privacy team is here to help.

Email: info@zavrelinotaq.com

Phone: +61 412 956 301

Mail: zavrelinotaq Privacy Team
504/6-14 Castle St
Castle Hill NSW 2154
Australia

We aim to respond to all privacy inquiries within five business days. For complex requests, we might need up to 30 days to fully address your concerns.

Complaints: If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

This privacy policy was last reviewed and updated on 15 January 2025. Your continued use of zavrelinotaq's services constitutes acceptance of this policy.